Our puppies are 100% guaranteed to be in good health and free of any signs of infection and any contagious or communicable diseases at time of adoption. We take pride in the fact that our relationship with you does not end when you take home a puppy from us. As a family of breeders, experienced puppy counsellors, and die-hard puppy lovers, we’d like to believe nothing can ever go wrong with our puppies. However, certain things are never in our control. A puppy’s health is dependent on a lot of factors like genetics, exercise, food & nourishment and overall care. While we may not be able to guarantee that your puppy will never have a health problem, we guarantee to do our best to ensure your new family member is a healthy one!
We do not believe your puppy is replaceable but do believe that sometimes the pain can be lessened in the company of another furry friend. In the unlikely event of the death of your puppy within one year from its date of birth due to genetics, or if the puppy is found to have congenital or hereditary disorders (within 1 year) which adversely affects the health of your puppy, we will replace the puppy with another of equivalent value at no cost to you. The cause of death should be certified by a licensed veterinarian.
WHAT WE NEED FROM YOU:
Nothing delights us more than knowing we were able to bring a healthy, happy puppy to your home. We do seek out your help to ensure your puppy remains healthy. Here are a few measures that will help: Send us a copy of the examination(medical record) within 4 business days of receiving your puppy. The examination must be performed by a licensed vet. Your puppy will come with up-to-date, age-appropriate vaccinations, so make sure you do not vaccinate within the first ten days of receiving your puppy. While we de-worm & vaccinate your puppy till the departure date, we’d like you to continue proper de-worming & conducting regular exams up to 16 weeks of age or more (or as recommended by your vet).
EXCEPTIONS TO OUR GUARANTEE:
We cannot guarantee the disposition or temperament, conformation, size, weight, color, markings or breeding ability of your new puppy .No replacements will be given if the breeds that are known to be prone to hip dysplasia, are over-weight.Failure to provide your puppy with timely inoculations or regular veterinary care will void this guarantee. This guarantee does not cover any costs associated with spaying or neutering, including undescended testes.
We require all our puppies to undergo an extensive health check before they come home to you. This health check is performed by our vet, who is required to fill out our Veterinary Health Report. This report, created for us by a licensed veterinarian, is designed to examine the condition of every puppy for: Cardiovascular, Skin, Coat, Eyes, Mouth, Teeth, Gums, Musculoskeletal, Respiratory, Ears, Urogenital and Gastrointestinal.
We require this report to be filled in close to the date of your puppy coming home to you so as to safeguard that your puppy’s health evaluation is a recent one. This report is then reviewed internally for any issues or concerns notated by our veterinarian. We also require that you have your puppy examined by a licensed veterinarian within four days of receiving the puppy.